Q. OneSearch indicates online access is available for an item, but there's a "your search did not match an online resource" message instead of link(s)?


If you come across a record for a full-text item with a green "Check online access" message, this means the library has the item and is able to provide you with access. However, occasionally you will see a message reading, "Your search did not match an online resource at UM. Please log in to request from another library."

Journal record Christianity and literature

Confusing, right? Unfortunately, the OneSearch system has a bug that sometimes mixes up the two different services whose function it is to retrieve lists of online sources for the end user. You can typically correct the non display issue by clicking refresh in your browser until the list of online sources loads. It might take a few refreshes or you could try clicking out of the record and clicking back in.

Journal record Christianity and literature


  • Last Updated Feb 04, 2019
  • Views 14
  • Answered By Jennifer Rusk

FAQ Actions

Was this helpful? 0   0

Contact Us

Welcome to the NEW Mansfield Library FAQ!

In addition to the options below, contact us through our   Email/Chat with a Librarian   pop-up in the lower right corner of the page. Ask us, we're here to help!


Add a question to the FAQ

Your Question
Your Info
Fields marked with * are required.